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Our Team

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Providing the very best IT Support Services for our clients means we need the best team, whether you are talking with your dedicated Technical Consultant, Account Manager or Local Helpdesk you need to know you are in safe hands. This is why we select the very best people and encourage them to grow within their roles, as IMETA and our clients grow. Our people are invested in their client’s success, in the same way they would if they were an employee. Our team are always friendly, positive and proactive, finding ways to improve your use of technology, and always speaking in plain English.

Expert Team

Henry Smith
General Manager

Henry Smith is the general Manager of the IMETA Group. He makes sure that all of the companies within the group are working well together to offer complete office solutions to companies across the globe.

Luke Carter
Technical Manager

He’s our Technical Manager and oversees the team, helping them to progress within their roles. He overlooks each project and make sure it has the right vision and efficiency to enable all solutions are being implemented.

Kevin Byrne
Service Desk Supervisor

Kevin is our Help Desk Supervisor with over 10 years of IT experience behind him. He enjoys the puzzles that IT problems can be and is particularly intrigued with network and server security. Kevin is a keen enthusiast for technology in general.

Yuen Biao
Director of Business Development

Yuen joined IMETA and leads IT Support solutions in Singapore. Yuen heads up engineering operations and service delivery across Asia pacific markets. He ensures continuous delivery of quality services to clients, customizing condition/remote monitoring, technical assurance and consultancy.

Courtney Ybarra
Chief Engineer

Courtney has built up a wealth of experience and expertise across several technical roles. She has supplied technical leadership and delivery of large complex systems as well as asset management systems. Courtney joined IMETA as Chief Engineer and is focused on ensuring compliance with standards, specifications and design requirements